Mike (Palace Pools owner) installed our pool approximately 14 years ago with (at the time) state of the art infloor cleaning, filtering, fiber optic lights, etc. He did a great job creating a work of art in our backyard and one we’ve enjoyed enormously over the years. Whenever we’ve had any maintenance problems he has been very responsive and just this past Sunday came over immediately when we sent him an SOS for help. He goes over and above to help his customers. I would highly recommend him for installation and maintenance. He is the best.
Palace Pools has provided quick action to get our pool in great working order whenever we’ve had an issue. He goes to great lengths to provide guidance and finds great people to do the repairs. We recently had to replace pool screen screws and some screen panels which have had to be replaced due to age. Work was done quickly and looks great. We also had to get a circuit board replaced in our chlorinator and it was done quickly as well. There is some further tile work being done, but we anticipate it will be done to Palace Pools high standards. Again, I highly recommend this company.
I have been a customer of Palace Pools for the last 12 years. They have consistently provided us with what I think is the best pool service in the business. The service tech that maintains my pool is just wonderful. They have become like family to us. We have used other services in the past and I can honestly say that Palace Pools is, in my opinion, one of the best companies in the area.
Well it’s been quite a few years since you folks have built our pool. I can still recall sitting in your office designing and negotiating. You have been a professional company from Day one. Sure, we’ve needed some repairs – nothing lasts forever, but you have been very responsive and very fair on any service work.
Service after the sale is truly how a company should be measured. We have recommended Palace many times and will continue to do so. Nowadays, people are quick to give a poor review on a product, but the good companies should get their share of accolades too. Here’s hoping your business continues strong in the many years to come.
We chose Mike and Kay to build our pool because we had some knowledge of their expertise. The first house we purchased in Jacksonville already had a pool that they had built and we loved it. Friends of ours wanted to build a pool and we recommended Mike and Kay and our friends were thrilled will the results. We subsequently moved, and well, needed another pool. Mike and Kay came though as usual. They were patient and professional. A first class team. You cannot pick a better team if you need a pool built. We recommend them wholeheartedly.
Steve and Ali Mannion
Dear Sirs, I want to express my complete satisfaction with the new pool you built at my home at 829 White Eagle Cir. In St. Augustine. The quality of workmanship and design is excellent and I would be happy to show the pool and recommend your company to any potential customers you may have. What is important is you did what you said you would do, and continue to show interest in my satisfaction.
Beth and I wanted to let you know how much we enjoy our new pool. Our outdoor living space has more than doubled, and has taken on the look of a tropical vacation resort. We feel so relaxed listening to the waterfall and just looking around the backyard at our own little private paradise and oasis. The fiber-optic lighting creates such a tranquil setting that we often fall asleep in the lounge chairs each evening. We feel the pool has also given us another season outdoors during the hot and humid days in July and August. You, your crew, and all the sub-contractors did an outstanding job. The craftmanship and quality of the custom stonework, double cascading waterfall, interior pool finish, and beautiful brick-paver deck is first-class and we would highly recommend Palace Pools to anyone looking for a pool builder. In fact we get compliments from everyone who sees the pool, and feel no one in Jacksonville has a nicer one. Besides the quality construction, Mike and his crews were very helpful and attentive to our concerns throughout the construction process and readily attended to all of the small details that really make a difference. Thanks again for a great pool,we just love it.
Frank C. Smith
I would like to thank everyone at Palace Pools for the great job they did on our pool and spa. We really enjoy the screened enclosure. It opens up the whole pool area nicely. The workmanship is top rate and we are very pleased with the level of service we have been afforded at every turn. Palace Pools builds a great product and we would recommend them to anyone interested in having a pool built.
Charles and Eileen Allen
Dear Prospective Pool Owner Several months ago we began our search to find the “very best” pool builder. Little did we know how exhausting and confusing this process can be! We were looking for a company that could build a quality pool, as well as provide excellent service during construction and after completion.
As with any major home improvement project, we were well aware of the disruption in our lives that was to follow. We wanted to be sure to find a builder who would work with us and listen to our ideas and concerns.
After talking with many pool builders, we chose Palace Pools for the following reasons:
1. Mike Paluszynski will work with you from your first initial contact to final completion of your pool. He is your salesperson, contractor, and will become your friend. He listens to what you want and then custom designs the pool to fit your needs. This is a great advantage as it eliminates any confusion that may occur from salesperson to contractor to a company owner.
2. Mike uses quality products and subcontractors. He is up to date on the latest technology in the pool industry and he is competitively priced.
3. Mike is dependable, conscientious, patient and trustworthy. He is there each step of the way to make sure that you are happy with your pool. He makes you feel comfortable when asking even the silliest questions. Mike takes great pride in his work. We found him to be detailed and respectful of our property. He is quick to respond to your phone calls and gives timely service.
4. We are extremely proud of our new pool and spa and would be happy to recommend Palace Pools without hesitation. Please feel free to call us with any questions or come by to see for yourself!
Bill and Susan Miller
IDear Mike, I just wanted to take a minute to thank you for your exceptional workmanship. I have received countless compliments on my pool. A dedication to quality like yours is hard to find today. If you are ever in need of a reference, do not hesitate to have any of your potential customers contact me. I have and will continue to recommend you to anyone in the market for a pool. Thanks again.
Douglas B Grosse
Mike Just wanted you to know that Frank and his wife, Beth, stopped by today and looked at the pool. They asked us about the pavers, the color of the pool, the waterfall and if we were happy with the job. Of course, we expressed our satisfaction and how happy we were with the total look, as well as working with you. The inspector showed up yesterday and everything is fine. He spent about 60 seconds looking around and the rest of the time was admiring the work you did! If you have prospective clients that want a “look – see” it’s fine with us. Just have them call ahead.